For employees in Denmark
- Smaller items (GLS deliveries): Free delivery at the Muuto HQ
- Larger items (deliveries on pallets): Delivery at home address, curb side. 5% freight cost. Employee will coordinate directly with LGT
For employees outside Denmark
- Smaller items: Delivery at a commercial address. Freight flat rate of relevant market (as well as any local customs clearance) will apply
- Larger items (deliveries on pallets): Delivery at home address, curb side. Freight flatrate of relevant market (as well as any local customs clearance). Employee will coordinate directly with LGT
Friends & Family terms
Friends & Family can have their order delivered at a commercial address only: (curbside), alternatively pick up at Muuto warehouse*
—Friends & family pay the flat rate on the specific market
—Friends & family can pick up at Muuto warehouse free of charge
—Friends & family outside EU additionally pays customs and handling fee
No notification is possible before delivery at commercial address.
*If the recipient has a VAT no. that is linked to their private address, home delivery is possible. Please contact Customer Care regarding this.
Upon delivery for both employees as well as friends & family
- Remember to sign the freight document with reservation in case of visible transport damage
- Remember to save the packaging in case of a complaint when the product is delivered